Frequently Asked Questions

Traditional security systems are reactive—they alert you after a breach has begun. Greyman systems use active-defense technology that intervenes in real time.

Our fog cannon systems deploy instantly when intrusion is detected, creating complete visual denial and stopping theft in progress. This buys critical time for response and dramatically reduces loss compared to passive alarm systems.

We engineer security that acts, not just alerts.

We primarily serve Barbados and the wider Caribbean region. We provide:

• On-site security assessments
• Professional installation services
• System commissioning and testing
• Ongoing support and maintenance

Contact us to confirm service availability in your specific location.

We work with both residential and commercial clients. Our systems scale from single-location homes to multi-site commercial operations.

Residential: High-value homes, estates, gated properties
Commercial: Retail stores, warehouses, offices, industrial facilities

Yes. All our systems comply with local regulations and safety standards. Fog cannon systems use non-toxic, harmless fog that dissipates naturally and leaves no residue.

We ensure all installations meet building codes, electrical standards, and security equipment regulations in your jurisdiction.

When intrusion is detected (via sensors, alarms, or manual trigger), the fog cannon activates instantly and floods the protected space with dense, vision-obscuring fog in under 48 seconds.

The fog creates disorientation and removes the intruder's ability to target assets, dramatically reducing theft effectiveness.

Yes, completely safe. The fog is:

• Non-toxic and hypoallergenic
• Safe for humans and animals
• Leaves no residue on surfaces or products
• Does not damage electronics or inventory
• Dissipates naturally within 45-60 minutes

The fog is based on food-grade glycol—the same compound used in theatrical fog machines.

Fog cannons are available in multiple models to cover different spaces:

• Small: 5-30 m² (offices, small retail)
• Medium: 30-80 m² (retail stores, showrooms)
• Large: 80-170 m² (warehouses, large retail)

Multiple units can be networked to protect larger facilities or multi-room environments.

Fog cannons hold enough fluid for multiple activations. A typical unit can deploy 20-40 times before requiring refill, depending on the model and deployment duration.

We provide regular maintenance visits to check fluid levels, test systems, and refill as needed. Most commercial clients require refills every 12-24 months under normal conditions.

Yes. Fog cannons integrate seamlessly with most security systems including:

• Traditional alarm panels
• Motion sensors and door contacts
• Surveillance cameras with analytics
• Access control systems
• Monitoring station services

We configure the system to trigger based on your specific security protocols and threat scenarios.

AI-powered cameras don't just record—they analyze and respond to what they see:

• Object Recognition: Distinguish between people, vehicles, and animals
• Behavior Analysis: Detect loitering, running, fighting, or falls
• Perimeter Protection: Virtual tripwires and intrusion zones
• Reduced False Alarms: Ignores trees, shadows, and harmless motion

This means you get actionable alerts, not constant notifications about irrelevant movement.

Yes. All our surveillance systems include secure remote access via:

• Mobile apps (iOS and Android)
• Web browsers (desktop/laptop)
• Cloud or local network viewing

You can view live feeds, playback recordings, and receive alerts from anywhere with an internet connection.

Storage duration depends on your system configuration:

• Standard: 7-14 days of continuous recording
• Extended: 30-60 days with additional storage
• Event-Based: Months of footage when recording only on motion/alerts

We design storage capacity based on your camera count, resolution settings, and retention requirements.

Yes. All our cameras feature:

• Infrared Night Vision: See up to 30-50 meters in complete darkness
• Starlight Technology: Color imaging in very low light
• Smart IR: Prevents overexposure of close objects

Cameras automatically switch between day and night modes based on lighting conditions.

Installation time depends on system complexity:

• Single fog cannon + 2-4 cameras: 4-6 hours
• Multi-room fog system + 8-12 cameras: 1-2 days
• Full commercial deployment: 2-5 days

We provide a detailed timeline during your consultation based on your specific requirements.

Complete end-to-end service:

1. Site Assessment: Evaluate layout, risks, and requirements
2. System Design: Custom configuration for your environment
3. Professional Installation: Mounting, wiring, and network setup
4. System Integration: Connect all devices and platforms
5. Testing & Commissioning: Verify all functions work correctly
6. Training: Show you how to operate and monitor your system

You receive a fully operational, tested system—not just equipment.

You should be present for:

• Initial site walkthrough: To discuss placement and priorities
• Final training session: To learn system operation

For the actual installation work, presence is optional if you've designated an on-site representative with access authority.

Yes. Most of our installations are retrofits into existing buildings. We specialize in minimally invasive installation that:

• Uses existing conduit and infrastructure where possible
• Minimizes drilling and wall penetration
• Maintains building aesthetics
• Works around operational constraints

We can install security systems in occupied buildings with minimal disruption to daily operations.

Pricing varies based on coverage area, integration requirements, and project scope. As a general guide:

This includes equipment, professional installation, integration, testing, and training. Contact us for an exact quote based on your specific requirements.

Our quotes include:

• All equipment (fog cannon, sensors, controllers)
• Professional installation and wiring
• System integration and configuration
• Testing and commissioning
• User training and documentation
• Initial fog fluid fill
• Warranty coverage

There are no hidden fees. The quoted price is what you pay for a complete, operational system.

We offer flexible payment options for qualified clients:

• Deposit + progress payments + final payment structure
• Payment plans for larger projects
• Commercial financing options (subject to approval)

Discuss payment arrangements during your consultation—we work to find solutions that fit your budget.

Minimal ongoing costs:

• Fog Fluid Refills: $150-300 annually (depending on usage)
• Optional Monitoring Service: $30-100/month if desired
• Maintenance Plans: $200-500 annually for inspections and preventive service

Most systems operate for years with minimal recurring costs beyond occasional refills and maintenance.

Three easy steps:

1. Contact us via phone, email, WhatsApp, or our contact form
2. Site assessment: We visit your location to understand your needs
3. Receive proposal: Detailed quote with system design and pricing

Quotes are provided within 2-5 business days after the site visit.

Comprehensive warranty coverage:

• Equipment: 1-3 years manufacturer warranty (varies by component)
• Installation: 12 months workmanship guarantee
• System Performance: 90-day satisfaction guarantee

We handle all warranty claims and coordinate manufacturer support if needed.

Yes. Annual maintenance plans include:

• System inspection and testing
• Fog fluid level check and refill
• Camera cleaning and adjustment
• Software updates
• Priority support response

Maintenance plans ensure peak performance and extend system lifespan.

Support process:

1. Contact us immediately via phone or WhatsApp
2. Remote diagnosis: We troubleshoot over the phone/video if possible
3. On-site service: Technician dispatched if remote resolution isn't possible
4. Repair or replacement: Fix the issue or replace faulty components

Response times: Same-day for emergencies, 1-3 business days for non-critical issues.

Absolutely. Our systems are designed for scalability:

• Add more cameras as needed
• Install additional fog cannons in new areas
• Upgrade to AI analytics
• Integrate access control systems
• Connect multiple locations

We plan initial installations with future expansion in mind to minimize retrofit costs.

Yes. Comprehensive training is included with every installation:

• System operation and controls
• Mobile app and remote access
• Viewing recordings and alerts
• Manual fog cannon activation (if needed)
• Basic troubleshooting

We provide written documentation and are available for follow-up training sessions if needed.