At Greyman Secure Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or use our services. By using our website or contacting us, you agree to the practices described in this policy.
1. Introduction
Greyman Secure Solutions ("we," "us," or "our") operates the website gssbarbados.com and provides security system installation and consultation services. This Privacy Policy applies to all information collected through our website, contact forms, and direct communications.
Company Information:
Greyman Secure Solutions
Email: defense@gssbarbados.com
Phone: +1 (246) 823-8998
2. Information We Collect
2.1 Information You Provide Directly
When you contact us through our website or communication channels, we may collect:
- Contact Information: Name, email address, phone number
- Communication Content: Message content, subject line, inquiry details
- Project Information: Site details, security requirements, property type
- WhatsApp Communications: Messages sent through WhatsApp integration
2.2 Information Collected Automatically
When you visit our website, we may automatically collect:
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, navigation patterns
- Location Data: General geographic location (city/country level)
2.3 Information From Third-Party Services
We use third-party services that may collect information:
- FormSubmit.co: Processes contact form submissions
- WhatsApp Business: Facilitates direct messaging
- Web Hosting Provider: Server logs and access data
3. How We Use Your Information
We use the information we collect for the following purposes:
3.1 Primary Business Purposes
- Respond to Inquiries: Answer questions and provide security consultations
- Provide Services: Deliver security assessments, quotes, and installations
- Customer Support: Assist with technical support and service questions
- Project Management: Coordinate installations and follow-up services
3.2 Communication Purposes
- Send responses to contact form submissions
- Provide product information and service updates
- Schedule consultations and site visits
- Send service-related notifications
3.3 Legal and Security Purposes
- Comply with legal obligations and regulations
- Protect against fraud and unauthorized access
- Enforce our terms of service and policies
- Resolve disputes and prevent abuse
4. Data Sharing & Third Parties
Important:
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4.1 Service Providers We Use
We share information with trusted service providers who help us operate our business:
- FormSubmit.co: Email forwarding service for contact form submissions
- WhatsApp (Meta): Messaging platform for direct communication
- Web Hosting Provider: Hosts our website and stores data
4.2 Legal Requirements
We may disclose your information if required to:
- Comply with legal obligations or court orders
- Respond to lawful requests from authorities
- Protect our rights, property, or safety
- Prevent fraud or illegal activity
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
5.1 Security Measures
- Encrypted Transmission: HTTPS/SSL encryption for data in transit
- Access Controls: Limited access to personal information
- Secure Storage: Data stored on secure servers
- Regular Updates: Security protocols regularly reviewed and updated
5.2 Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Contact form submissions are typically retained for 2-3 years unless deletion is requested.
Note:
While we take reasonable precautions, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
You have certain rights regarding your personal information:
6.1 Access and Portability
- Access: Request a copy of the personal information we hold about you
- Portability: Request your data in a commonly used format
6.2 Correction and Deletion
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
6.3 Opt-Out Rights
- Marketing Communications: Unsubscribe from promotional emails
- Data Processing: Object to certain types of data processing
6.4 How to Exercise Your Rights
To exercise any of these rights, contact us at defense@gssbarbados.com or call +1 (246) 823-8998. We will respond to your request within 30 days.
7. Cookies & Tracking Technologies
7.1 What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us understand how you use our site and improve your experience.
7.2 Cookies We Use
- Essential Cookies: Required for basic website functionality
- Analytics Cookies: Help us understand website usage patterns
- Preference Cookies: Remember your settings and preferences
7.3 Managing Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality. Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
8. Children's Privacy
Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our records.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this page
- Significant changes will be prominently posted on our website
- You will be notified via email if you have provided your email address
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: